Shipping policy

This Shipping Policy governs all orders placed on our website. By submitting an order, you acknowledge and agree to the shipping terms below.

1. Shipping Source

All products are shipped directly from Mainland China. We ship our magnetic levitation decorations worldwide.

2. Estimated Delivery Time

Standard shipping normally takes 5–10 business days to reach your address after dispatch. Please note: This is an estimated timeframe, not a guaranteed delivery date. Delays may occur due to customs inspection, holidays, weather disruptions or logistics adjustments. We are not responsible for delays caused by these uncontrollable factors.

3. Special Shipping Requests

If you require special logistics services or customized delivery arrangements, please contact our customer support team before placing your order. We will check availability and relevant fees for you.

4. Shipping Address

Please ensure your shipping address is complete and accurate. We cannot reroute or reship packages if the address you provided is incorrect or incomplete, and we will not bear the resulting loss.

5. Customs & Duties

International shipments may incur import duties, taxes or customs clearance fees in your country. These charges are the buyer’s responsibility and are not included in our product or shipping price.